Tasting Room Coordinator

As the Tasting Room Coordinator, you are the heartbeat of our guest experience. You will bridge the gap between high-level strategy and daily floor operations. We are looking for a proactive leader who can mentor a team, optimize workflows, and maintain the prestige of the Novelty Hill-Januik brand.

Key Responsibilities

• Operational Excellence: Oversee daily tasting room flow, managing reservations via Tock/Email/Phone to ensure seamless guest transitions.
• Team Leadership: Create weekly schedules and set the gold standard for service. Lead pre-shift briefings and collaborate with the Winemaking and DtC teams to develop robust staff training programs.
• Sales & Growth: Implement initiatives to drive foot traffic, increase wine club conversions, and motivate staff to hit sales targets.
• Logistics & Inventory: Manage monthly inventory counts and ensure the tasting room is flawlessly stocked and organized.
• Event Coordination: Play a pivotal role in Wine Club release weekends and partner with the Outbound Sales Director to execute bespoke VIP experiences.
• Menu Curation: Maintain and update weekly tasting menus to reflect current releases and seasonal offerings.

Minimum Requirements:

• Management Experience: Minimum 2 years of retail or hospitality management experience with a proven track record of driving sales in a fast-paced environment.
• Industry Knowledge: Previous experience in fine dining, upscale hospitality, or the wine industry is highly preferred.
• Availability: A consistent Thursday – Monday schedule is required.
• Communication: Exceptional written and verbal skills; you will be the primary point of contact for VIP guests and internal leadership.
• Detail-Oriented: Ability to manage complex schedules and inventory without oversight.

Compensation & Benefits

• Base Hourly Wage: $22.00 – $24.00/hour (DOE)
• Estimated Gratuities: Historically, this role earns an additional $10.00+ per hourthrough our tip pool.
• Total Target Earning Potential: $32.00 – $36.00+ per hour.
• Benefits: Generous package including medical/dental/vision, 401(k), complimentary meals, and wine discounts.

Please, no phone calls or drop-ins.

Due to the high volume of applicants, we will only offer interviews to those candidates

who meet our minimum qualifications and who we feel would be the right fit for our

organization.